The Kenyan-German BPO
Back-Office Outsourcing
Back-Office Outsourcing
Save up to 70% without compromising quality
Save up to 70% without compromising quality
Excellent English
Excellent English
Fully-Managed
Fully-Managed
Fully-Managed
Seamless Cultural Rapport
Seamless Cultural Rapport
Seamless Cultural Rapport
INDUSTRIES
Outsourced Back-Office Services
Outsourced Back-Office Services
Virtual Assistant
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Virtual Assistant
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Virtual Assistant
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Virtual Assistant
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Data Entry & Categorization
Need data entry that’s more than just routine tasks? We don’t just input data—we make it work for you. From copy-pasting to complex indexing and conversions, our team handles it all, with precision and speed. Any industry. Any format. Any tool.
Data Entry & Categorization
Need data entry that’s more than just routine tasks? We don’t just input data—we make it work for you. From copy-pasting to complex indexing and conversions, our team handles it all, with precision and speed. Any industry. Any format. Any tool.
Data Entry & Categorization
Need data entry that’s more than just routine tasks? We don’t just input data—we make it work for you. From copy-pasting to complex indexing and conversions, our team handles it all, with precision and speed. Any industry. Any format. Any tool.
Data Entry & Categorization
Need data entry that’s more than just routine tasks? We don’t just input data—we make it work for you. From copy-pasting to complex indexing and conversions, our team handles it all, with precision and speed. Any industry. Any format. Any tool.
Web Research
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Research
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Research
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Research
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Order Processing
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Order Processing
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Order Processing
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Order Processing
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Accessibility Compliance
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Accessibility Compliance
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Accessibility Compliance
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Web Accessibility Compliance
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Administrative Support
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Administrative Support
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Administrative Support
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Administrative Support
Comprehensive customer care through phone, email, and live chat to resolve inquiries and provide assistance.
Customer Service Solutions for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Start-Ups
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service Solutions for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service Solutions for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service Solutions for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Start-Ups
Live shopping assistance
Order Inquiries
Fast response in high peak times
Product returns handling
Post-purchase follow-ups
Customer Service Solutions for
SaaS & Software
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
eCommerce
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Automotive
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
Customer Service Solutions for
Insurance
Live help accross the shopping journey
Order inquires handling
Fast response even in high peak times
Handling product returns
Post-purchase feedback follow-ups
German efficiency & Kenyan resourcefullness
World-Class Services Without the World-Class Fees
World-Class Services Without the World-Class Fees
World-Class Services Without the World-Class Fees
Cost Savings
Save up to 70 %. Compared to western countries, the cost of labour in Kenya is considerably lower while achieving standards of high quality.
Cultural Affinity
Kenya possesses a cultural affinity with Western countries: You will find it easy to build rapport and establish long-term partnerships.
Time-Zone Proximity
When it’s 9:00am in Germany, it’s 10:00am in Kenya which enables real-time interaction and minimizes the challenges posed by significant time differences.
Huge Talent Pool
Kenya’s labor force is educated, hard-working and extremely adaptable. Professionals can be hired in all occupations and levels of expertise.
